Privacy policy
1. Controller
Your personal data is controlled by OHMY Power, registered office Zikmunda Wintra 1208/7, 301 00 Plzeň, Czech Republic. We will add our company ID number and Commercial Register entry here once the company is registered. For anything about your data, write to info@ohmypower.eu. We have not appointed a data protection officer because the law does not require one for us.
2. This website
| What and why | Legal basis | How long |
|---|---|---|
| Demo or advertising requests: venue or company name, your name, phone or email, type and address of the venue, your message, the site language and the time sent. So we can reply and discuss working together. | steps before a contract at your request, and our legitimate interest in answering business partners (Art. 6(1)(b) and (f) GDPR) | 12 months from the last contact; if we agree to work together, for the cooperation and 3 years after it |
| Complaints and withdrawals: your name, phone or email, station or venue, rental time and description. So we can settle them and confirm that we received them. | legal obligation under the Czech Consumer Protection Act and Civil Code, and performance of the contract (Art. 6(1)(c) and (b)) | 3 years after they are settled |
| Emails you send us | legitimate interest in replying (Art. 6(1)(f)) | 2 years after they are settled |
| Server logs: IP address, time, page requested and browser type. For security and to run the site. | legitimate interest (Art. 6(1)(f)) | as long as our hosting provider keeps them, usually a few weeks at most |
Filling in the forms is voluntary, but without contact details we cannot reply.
Cookies and local storage. This site uses no cookies and no analytics or advertising tools. It stores only your chosen language, and whether you opened the station map, in your browser's local storage. Both are needed for the site to work the way you chose, and they never leave your device. Fonts are served from our own server.
Station map. The map loads only after you click "Show the map". Your browser then downloads map tiles from OpenFreeMap (openfreemap.org, data © OpenStreetMap contributors), which technically sees your IP address and browser details. The legal basis is your consent (Art. 6(1)(a) GDPR). We remember your choice in your browser, and you can withdraw your consent at any time with the "Don’t load the map automatically" link under the map. The map software itself is served from our own server.
3. Power bank rental (from the launch)
| What and why | Legal basis | How long |
|---|---|---|
| Rental records: station, start and end time, price, power bank number | performance of the contract (Art. 6(1)(b)) | 3 years after the rental (limitation period) |
| Payment details from the payment gateway provider: payment status, card type, last four digits, card country | performance of the contract (Art. 6(1)(b)) | 3 years after the rental |
| Accounting and tax records | legal obligation (Art. 6(1)(c)) | as long as accounting and tax law require, up to 10 years |
| Your email or phone, if you give it to us for a rental confirmation or support | performance of the contract (Art. 6(1)(b)) | 3 years after your last rental |
| Data needed to recover unpaid amounts and prevent misuse | legitimate interest (Art. 6(1)(f)) | until the matter is settled, up to 3 years |
We never see or store your full card number. A rental is not possible without payment details.
4. Who receives your data
- Google Ireland Limited (Ireland): email and storage of form messages in Google Workspace, as our processor. Google may also process data in the United States; such transfers rely on the European Commission's adequacy decision (EU-U.S. Data Privacy Framework) and standard contractual clauses.
- Active24, s.r.o. (Czech Republic): hosting of this website.
- A payment gateway provider that is a bank or payment institution authorised in the EU: payment processing. We will name it here before the launch.
- Shenzhen Bajie Charging Technology Co., Ltd. (China): station software. Its servers are in Singapore, so rental records are transferred outside the EU under the European Commission's standard contractual clauses. We will send you a copy of the clauses on request.
- Our accountant, lawyer or debt collection agency where needed, and public authorities where the law requires it.
We do not sell your data and do not use it for automated decision-making or profiling.
5. Your rights
You have the right to access your data, to have it corrected or erased, to restrict its processing and to data portability. Write to info@ohmypower.eu and we will reply within one month. You can complain to the Czech Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Praha 7, uoou.gov.cz.
Right to object. You can object at any time, on grounds relating to your particular situation, to processing based on our legitimate interest. We will then stop, unless we show compelling legitimate grounds that override your interests, or we need the data to establish, exercise or defend legal claims.
6. Security and changes
This site runs only over encrypted HTTPS, and only people who need your data for their work can access it. We may update this policy; the current version is always on this page.